Privacy Policy

Effective Date: August 21st, 2024

1. Introduction

Welcome to Insight Hi! We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information: When you register for our services, we collect personal information such as your name, email address, and profile photo.
Company Information: We collect data related to your company, including company name, company size, industry, phone number, country, and billing address. This information helps us provide tailored services and support.
Survey Data: We collect the survey questions, responses, and related data that you create and distribute through our platform.
Usage Data: We collect information about how you use our services, including your IP address, browser type, device type, and access times.
Third-Party Data: We may collect additional data from third-party services to enhance our insights and analytics.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To provide and maintain our services, including creating, distributing, and analyzing surveys.
Improving Services: To improve our services, develop new features, and understand how users interact with our platform.
Communication: To communicate with you about your account, provide customer support, and send updates or promotional information.
Analytics and Insights: To analyze survey data and provide insights using third-party AI tools and services.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support.
Third-Party Tools: We may share survey data and other relevant information with third-party AI tools to provide advanced insights and analytics.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Upon account termination, we may choose to soft delete your data. This means that your data will be retained in an inactive state for a certain period, during which it will not be accessible or used. After this period, we may permanently delete the data in accordance with our data retention policy. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of your personal information if it is inaccurate or incomplete.
Deletion: You can request deletion of your personal information, subject to certain exceptions.
Objection: You can object to our processing of your personal information under certain circumstances.
Data Portability: You can request the transfer of your personal information to another service provider.

8. International Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to such transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@insight-hi.com